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SQUEEZ.ME

PRIVACY POLICY

How we collect, use and share personal information when you use Squeez.me.

Last updated: FAST KARMA UK LTD

On this page 13 sections +

Who we are

Squeez.me is operated by FAST KARMA UK LTD, registered in England and Wales under company number 08914341.

Our registered office is:

FAST KARMA UK LTD
Ashford House, 100 College Road
First Floor
Harrow, Middlesex
HA1 1BQ
United Kingdom

FAST KARMA UK LTD is responsible for the personal information it processes in providing Squeez.me.

This policy explains how we handle personal information through our website, accounts and shopping services. The information involved depends on the features you use.

Information we collect

Account information

When you create or use an account, we process information needed to register you, authenticate your access and maintain your account. This includes your email address, account identifier and authentication information.

If you sign in with Google, we receive the account information made available through that sign-in process.

Shopping requests

When you use Squeez.me through a compatible AI assistant, we may receive the shopping request and details shared with us as part of that interaction, such as the product you are looking for, your budget and your preferences.

The information received depends on the request and how the assistant connects to Squeez.me.

Shopping and cashback records

When a purchase is attributed to Squeez.me, information reported by the retailer or affiliate network may include a transaction reference, retailer, purchase date, transaction value, commission and purchase status.

These records help connect an eligible purchase to the relevant account and manage cashback, including changes resulting from returns or cancellations.

Communications and preferences

We receive the information you provide when you contact us, together with any communication preferences you submit.

Session and technical information

Our website and service providers process information needed to establish sessions, manage account access and operate the service. This can include session identifiers and technical information associated with requests to the service.

How we use information

We use relevant personal information to:

  • Create, authenticate and administer accounts.
  • Respond to shopping requests and provide product comparisons and offers.
  • Attribute eligible purchases and administer commissions, cashback and withdrawal records.
  • Send verification, password recovery and essential service messages.
  • Respond to enquiries, complaints and privacy requests.
  • Protect accounts, investigate misuse and prevent fraud.
  • Meet applicable legal and record-keeping obligations.

The fact that Squeez.me earns a commission does not mean that every use of personal information is covered by one general “commercial purposes” permission. Each activity requires an appropriate purpose and legal basis.

Our legal bases

Depending on the activity and applicable law, we rely on:

Contract: where processing is necessary to provide the account or shopping service you request.

Legitimate interests: where necessary to operate and protect the service, prevent misuse, respond to enquiries or establish and defend legal claims. We must balance those interests against your rights and reasonable expectations.

Legal obligations: where processing is necessary to comply with a legal requirement.

Consent: where required for a particular activity, including optional promotional emails under the subscription model described below.

If you do not provide information necessary to register, authenticate or deliver a requested feature, we may be unable to provide that feature.

Promotional communications

If you choose to subscribe to promotional emails, we use your email address and subscription preferences to send Squeez.me news, offers and updates.

You can unsubscribe using the instructions in those messages or contact us using the details in this policy.

Choosing not to receive promotional emails does not prevent us from sending essential account or service messages.

Creating an account or reading this policy does not, by itself, mean that you have subscribed to promotional emails.

AI assistants and external stores

Your AI assistant and the stores you visit are separate services with their own privacy policies.

Squeez.me processes information shared with it through the relevant integration. This policy does not govern how an assistant provider handles your conversations within its own service.

When you follow an offer link and buy from a retailer, the retailer handles the information you provide directly to it under its own privacy policy.

Please avoid including unnecessary sensitive or confidential information in shopping requests.

Who receives information

Depending on the feature involved, relevant information may be processed by:

  • Hosting, infrastructure and account authentication providers.
  • Providers supporting service communications.
  • Retailers and affiliate networks involved in tracking and attributing eligible purchases.
  • Professional advisers or authorities where disclosure is necessary for legal obligations or legal claims.

The information shared must be relevant to the activity concerned and have an appropriate legal basis. This policy is not a general authorisation to share personal information for unrelated third-party marketing.

Cookies and browser storage

Squeez.me uses browser storage to support authentication and maintain signed-in sessions.

Shopping attribution can also involve identifiers and tracking technologies used by retailers or affiliate networks. Their use depends on the offer and the parties involved.

Where consent is legally required for a storage or tracking technology, it must be obtained before that technology is used.

You can manage website storage through your browser settings. Removing authentication storage may sign you out. It does not, by itself, delete your account or information held by the service.

International processing

The location of processing depends on the services and providers involved. Personal information may be processed outside the country where you live.

Any international transfer subject to restrictions under applicable data protection law must have an appropriate legal mechanism, such as an applicable adequacy decision or contractual safeguards.

You can contact us for information about transfers and safeguards relevant to your personal information.

How long we keep information

We keep personal information only for as long as necessary for the purposes for which it is processed.

The criteria include:

  • Whether the information is needed to administer an account or requested service.
  • Whether a purchase, cashback record, withdrawal, enquiry or dispute remains unresolved.
  • Applicable legal and accounting requirements.
  • The need to investigate misuse or establish, exercise or defend legal claims.

Deleting an account does not necessarily require every record to be deleted immediately. Any continued retention must have an appropriate justification.

Your rights and choices

Depending on applicable law and the circumstances, you may have rights to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion.
  • Restrict processing.
  • Receive certain information in a portable format.
  • Object to processing based on legitimate interests.

You can object to the use of your personal information for direct marketing at any time.

Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect the lawfulness of processing carried out beforehand.

To exercise your rights, write to us at the address below. We may need proportionate information to verify your identity before responding.

Contact and complaints

For privacy enquiries, rights requests or complaints, write to:

Privacy enquiries — Squeez.me
FAST KARMA UK LTD
Ashford House, 100 College Road
First Floor
Harrow, Middlesex
HA1 1BQ
United Kingdom

You also have the right to raise a concern with the UK Information Commissioner’s Office:

ico.org.uk/make-a-complaint ↗

Where applicable, you may contact the relevant data protection authority in the country where you live or work, or where an alleged infringement occurred.

Changes to this policy

We will update this policy when necessary to reflect changes to Squeez.me or how personal information is handled.

The latest revision date will appear at the top of the published policy. Where required, we will provide additional notice of significant changes.